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Knowledgebase
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Articles
421 Unexpected failureIf you are trying to send emails and get a message like: 421, response: Unexpected failure,...
Views: 58
451 error while writing spool fileThis message indicates that your email is not configured properly. Please double check you are...
Views: 112
535 Incorrect authentication dataIf you have a Linux dedicated server, you can fix this problem.In root WHM, go to Email >...
Views: 54
550 error550 error This error indicates an inability to send emails. There are many reasons for a 550...
Views: 54
Are you able to receive emails but not send?If you aren't able to send this usually means one thing... your internet provider is blocking you...
Views: 57
Are you able to send emails but not receive?Either your domain is over quota, or your e-mail address itself is over quota. You will need to...
Views: 55
Blackberry SupportFrom your BlackBerry home screen, select the BlackBerry Set-up icon, then choose Personal Email...
Views: 149
Can I get a dedicated IP to avoid server blacklisting?With shared and reseller hosting, there are other people using your mail server. This means that...
Views: 52
Custom form mail, cgiemailFormMail is a very popular method of emailing the contents of a form to a user. It is relatively...
Views: 54
Default Address, CatchallWhat is the default address? It is a catchall mailbox that receives all emails written to a...
Views: 55
Does exelwebs use exim or maildir?Exim is a mail transfer agent used on Unix-like operating systems. It is freely available under...
Views: 52
Does your e-mail client suddenly claim your password is wrong even though you have not changed any settings?All of our shared servers have a 60 check per hour limit. If you hit this limit in any hour...
Views: 52
Email AttachmentsWEBMAIL In cPanel webmail (Horde & SquirrelMail), this attachment limit is 50 MB. In other...
Views: 53
Email forwarderEmail forwarders send a copy of emails and keep an original. You can setup multiple forwarders to...
Views: 51
Email returned, Blacklisted or Rejected by RecipientNote: We can only fix this if the block is against the entire server. If the block is...
Views: 50
Email TroubleshootingEmail Troubleshooting Email Troubleshooting to get your mail working: Email Troubleshooting...
Views: 57
Error : Dictionary AttackDictionary Attack A method often used by spammers. They send various emails or passwords to a...
Views: 54
Extra FoldersIf you are seeing extra folders in webmail which you do not want, then please unsubscribe those...
Views: 53
Google Apps Email WalkthroughGoogle Apps Email Walkthrough The first thing you need to do to start using Google Apps is sign...
Views: 54
How can I setup Fetch Mail accounts in Horde?You may want to create folders within Horde for each Fetch Mail account. This way, you can have...
Views: 54
How can I setup webmail to go directly to Horde, SquirrelMail or RoundCube?How can I setup webmail to go directly to Horde, SquirrelMail or RoundCube? Login to the...
Views: 53
How do I change my sites MX record to point mail to another server or domain?If you wish to just point it to another domain do the following: Log into your Cpanel....
Views: 55
How to access your email through cPanelThere are several ways to read your email. Normally, users will go to your domain...
Views: 55
How to change the password of an e-mail accountI recommend to change your password at least once a month. To do so, please do the following:...
Views: 57
How to create an autoresponderAutoresponder returns a predefined message to anyone who writes to an email address of your...
Views: 53
How to log into Webmail?Webmail is a great feature offered by cPanel. You can access email from any PC connected to the...
Views: 60
I changed my MX record and I am not receiving any email at my mail server.If you ever send mail from any site that is on the same server where your site is hosted, your...
Views: 56
Internal Email is not being receivedIf you cannot receive mail from yourself (say, from a form, or from a subaccount), but can...
Views: 56
Outlook / Outlook 2007 / Eudora / Thunderbird / Mac Email / Phone Client SettingsEmail settings for an Email Client (Outlook, Eudora, MAC mail etc.): Incoming mail server:...
Views: 56
POP vs IMAPIMAP4 is an especially convenient method of delivery for those who use multiple computers and...
Views: 57
Problems with spoof, SPFNotice: Exelwebs automatically creates an SPF record for all shared and reseller customers. If...
Views: 54
Setting Up Email for the Apple iPhoneAlthough most email settings are identical, the iPhone requires a special setting for the...
Views: 52
Setup an email account on my new hosting accountView a video on this subject Quality: High | Low
Views: 218
SMTP timeouts on localhostTrying to use sendmail with a script? Many of our customers use Joomla, and there is an option...
Views: 54
Sorry I can't send to some1@gmail.com. Is some1@gmail.com on this server?When you set up our formmail script, you might get an error message stating, "Sorry I can't send...
Views: 54
Too many SMTP connections?We limit 25 connections per your IP address. If you are getting this error, then too many...
Views: 60
What will happen to my undeliverable emails?If the receiving server, domain, or mailbox name does not exist, then you will receive a...
Views: 56
Where do I go to check my emails using my browser?To check your email using your web browser, go to http://yourdomain.com/webmail/. You can also go...
Views: 55
Why won't my email address work?Make sure your user name and password is all lowercase. Make sure you have created the email...
Views: 53
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